How to disable 4K Images (Only for V2 Device)

Created by Mohammad Riyan Khan, Modified on Mon, 23 Jun, 2025 at 7:40 AM by Mohammad Riyan Khan

How to enable 4K Images (Only for V2 Device)



Step 1: Open your Forge account and “Log In”. Select "Workflows" and then "Edit" for the workflow that needs to be changed.


 

Step 2: To proceed to the measurement page, click “Next”.

 


Step 3: Scroll down and locate the “Additional Images” section. Here to disable 4K images feature just disable the 4K switches in the for "Capture Before Measurement" and "Capture on Measurement".



Step 4:  Then click “Next” and save.



Step 5: You will receive a notification in the device “workflow has been updated”, click “ok”. Now your workflow is updated.





If you need any support , please drop a mail to vmeasure@visailabs.com or Click here to Submit a Ticket.

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