vMeasure Pallet - Ports and URLs to Whitelist

Created by Ravi kiran, Modified on Wed, 24 Sep, 2025 at 2:08 AM by Vishnu Kumar TS

Whitelist our network’s URL and Ports to fully use our cloud capabilities.

Whitelist below URLs and ensure it is accessible from your network.

Login - https://start.visailabs.com/ - Required for login to Forge services
Dashboard / Reports - https://forge.vmeasure.ai/ - Dashboard/Reports view page (Legacy)
API Service - https://api.vmeasure.ai - Communication between Forge cloud portal and devices
Remote Debugging - https://remote.vmeasure.ai - Remote device debugging service
Data & Logs - https://service.vmeasure.ai - Device measurement data and logs pushed to Forge services
Software Update - https://ota.vmeasure.ai - Software update services
ECR Container for SW Update -
1. https://api.ecr.us-east-2.amazonaws.com - Software update container service
2. https://dkr.ecr.us-east-2.amazonaws.com - Software update container service
ECR Backing S3 Buckets - - Required for container image storage and retrieval
1. https://prod-us-east-2-starport-layer-bucket.s3.us-east-2.amazonaws.com
2. https://prod-ap-south-1-starport-layer-bucket.s3.us-east-2.amazonaws.com
vMeasure Controlled S3 Buckets - - Storage for data storage and miscellaneous files
1. https://public-vmeasure-pallet-client-production.s3.us-east-2.amazonaws.com
2. https://pvt-vmeasure-pallet-client-production.s3.us-east-2.amazonaws.com
3. https://pvt-vmeasure-pallet-internal-production.s3.us-east-2.amazonaws.com
4. https://vmeasure-misc-storage-prod.s3.us-east-2.amazonaws.com
Forge Webhook IPs - Required if Forge webhook service is used
1. 3.140.162.117
2. 18.218.162.188
Internet Connectivity Test - To verify internet connection (ping & web test)
1. ICMP: google.com
2. Web: https://www.google.com
Network Time Sync - NTP time synchronization for devices
1. Domains
  1. ntp.ubuntu.com
  2. 0.ubuntu.pool.ntp.org
  3. 1.ubuntu.pool.ntp.org
  4. 2.ubuntu.pool.ntp.org
2. Port Number - 123

Note: Custom NTP server can be configured in device.

13. Optional URL's:
http://archive.ubuntu.com/ubuntu
http://security.ubuntu.com/ubuntu

If you need any support , please drop a mail to vmeasure@visailabs.com or Click here to Submit a Ticket.