How to troubleshoot the Network Issue in device.

Step 1: Click on the "i" button.

Step 2: Navigate to the "Ethernet or Wi-Fi" settings through which your vMeasure device is connected.

Step 3: Click on the "Edit" option.

Step 4: Click On the "Save" option to update the Network configuration.

Step 5: Then Navigate back to the login page & refresh the login page.

Still, encountering the issue?? 

If yes, then please ensure that Forge URLs & ports are whitelisting on your Network firewall, Click here for Forge URLc.

If you need any support, please drop a mail to vmeasure@visailabs.com or Click here to Submit a Ticket.