Troubleshooting Barcode Disconnection Issue Zebra Scanner DS2208.

If the barcode scanner is not getting detected, please follow the steps below to resolve the issue. 

Step 1: Navigate to Barcode Settings

• Click the three-line menu button (≡) on the screen.

• Go to the Barcode section.

Step 2: Select the Barcode

• Choose the appropriate barcode name from the list.

• Click the Save button.

If the issue persists, proceed with the following checks: 

Note: Before moving to the next steps, ensure the physical condition of the barcode scanner and its cables are intact (no cuts, bends, or damage).

Step 3: Check USB Connection

• Ensure the barcode scanner's USB is properly connected to the PHU or USB Hub.

• Then repeat Step 1 and Step 2.

If still not connected :

Step 4: Try a Different USB Port

• Connect the barcode scanner to a different USB port.

• Again, follow Step 1 and Step 2.

If still not connected :

Step 5: Test with a Laptop

• Connect the barcode scanner to a laptop.

• Open Notepad.
  5.1: Scan the default barcode provided in the scanner manual.

  • If the scanner outputs characters in Notepad, the device is functional.

5.2: Then scan any sample barcode and check whether the data appears in Notepad. 

If data does not appear, proceed to check the cable: 

Step 6: Verify Ethernet-USB Cable of barcode scanner.

• Disconnect the current Ethernet-to-USB cable from the scanner.

• Connect it to another working barcode scanner.

  • If the second scanner also fails, the issue is with the cable — replace the cable.

  • If the second scanner works, then the issue lies in the original barcode scanner — consider replacing or repairing the device.