If you are trying to calibrate the device, and its failing make sure the below requirements are fullfilled:
- There is no object placed on the weighing scale or anything within 5cm/ 2in of the ROI.

- If you are using a weighing scale make sure it is reading '0' during the calibration procedure.
- Make sure the correct weighing scale is saved in the scale settings, and it is showing status as "Connected".
- Make sure there is no bright lights/ sunlight falling in the ROI
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